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To return a product, please email customerservice@
Please provide an explanation why you want to return the item along with photo documentation. We must receive your request for return within 3 days of receiving your purchase.
If the product is defective, full credit will be given. These situations occur very rarely and we will need you to send us a photo of the item to verify any claims.
We do not allow returns in cases of buyers remorse or mistaken purchase unless the product is unopened and returned to us at the customer’s expense in the original box. In that case, we will process your return within three business days after receipt of your package and we will refund your initial purchase back to your credit card.
We are a fourth generation, family owned and operated company in business since 1919. We take pride in every product we build and want to ensure our customer’s complete satisfaction.
All Knickerbocker products are proudly made in the USA with no imported components or materials. Manufacturing in the United States supports our local economy and keeps our Country strong.
We are committed to developing and innovating great products. Knickerbocker products are both patented and trademarked.
emBrace 360® Platform Bed
We are a fourth generation, family owned and operated company in business since 1919. We take pride in every product we build and want to ensure our customer’s complete satisfaction.
All Knickerbocker products are proudly made in the USA with no imported components or materials. Manufacturing in the United States supports our local economy and keeps our Country strong.
We are committed to developing and innovating great products. Knickerbocker products are both patented and trademarked.
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